PRIVACY POLICY
Last updated September 12, 2024
This Privacy Notice for Vibrant Health Method LLC ("we," "us," or "our"),
describes how and why we might access, collect, store, use, and/or share
("process") your personal information when you use our services
("Services"), including when you:
Visit our website at http://www.vibranthealthmethod.com, or any
website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
sarah@vibranthealthmethod.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our table of contents below
to find the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on
how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you
disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We may process sensitive personal information when
necessary with your consent or as otherwise permitted by applicable law.
Learn more about sensitive information we process.
Do we collect any information from third parties? We may collect
information from public databases, marketing partners, social media
platforms, and other outside sources. Learn more about information
collected from other sources.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn
more about how we process your information.
In what situations and with which parties do we share personal
information? We may share information in specific situations and with
specific third parties. Learn more about when and with whom we share
your personal information.
How do we keep your information safe? We have adequate
organizational and technical processes and procedures in place to protect
your personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your privacy
Rights.
How do you exercise your rights? The easiest way to exercise your
rights is by submitting a data subject access request, or by contacting us.
We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise
when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
names
phone numbers
email addresses
job titles
contact preferences
Sensitive Information. When necessary, with your consent or as
otherwise permitted by applicable law, we process the following categories
of sensitive information:
health data
Payment Data. We may collect data necessary to process your payment if
you choose to make purchases, such as your payment instrument number,
and the security code associated with your payment instrument. All
payment data is handled and stored by Stripe. You may find their privacy
notice link(s) here: https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option to register
with us using your existing social media account details, like your
Facebook, X, or other social media account. If you choose to register in this
way, we will collect certain profile information about you from the social
media provider, as described in the section called "HOW DO WE HANDLE
YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information,
browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such
as which features you use), device event information (such as
system activity, error reports (sometimes called "crash dumps"), and
hardware settings).
Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google
API Services User Data Policy, including the Limited Use requirements.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing
partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and
services to you and update our records, we may obtain information about
you from other sources, such as public databases, joint marketing partners,
affiliate programs, data providers, social media platforms, and from other
third parties. This information includes mailing addresses, job titles, email
addresses, phone numbers, intent data (or user behavior data), Internet
Protocol (IP) addresses, social media profiles, social media URLs, and
custom profiles, for purposes of targeted advertising and event promotion.
If you interact with us on a social media platform using your social media
account (e.g., Facebook or X), we receive personal information about you
from such platforms such as your name, email address, and gender. You
may have the right to withdraw your consent to processing your personal
information. Learn more about withdrawing your consent. Any personal
information that we collect from your social media account depends on
your social media account's privacy settings. Please note that their own
use of your information is not governed by this Privacy Notice.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
To send administrative information to you. We may process your
information to send you details about our products and services,
changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your
information to fulfill and manage your orders, payments, returns, and
exchanges made through the Services.
To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for
communication with another user.
To send you marketing and promotional communications. We
may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?"
Below.
To deliver targeted advertising to you. We may process your
information to develop and display personalized content and
advertising tailored to your interests, location, and more.
To identify usage trends. We may process information about how
you use our Services to better understand how they are being used
so we can improve them.
To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to
better understand how to provide marketing and promotional
campaigns that are most relevant to you.
To save or protect an individual's vital interest. We may process
your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e., legal basis) to do so
under applicable law, like with your consent, to comply with laws, to provide
you with services to enter into or fulfill our contractual obligations, to protect
your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
Consent. We may process your information if you have given us
permission (i.e., consent) to use your personal information for a
specific purpose. You can withdraw your consent at any time. Learn
more about withdrawing your consent.
Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our contractual
obligations to you, including providing our Services or at your
request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we
believe it is reasonably necessary to achieve our legitimate business
interests and those interests do not outweigh your interests and
fundamental rights and freedoms. For example, we may process
your personal information for some of the purposes described in
order to:
Send users information about special offers and discounts on
our products and services
Develop and display personalized and relevant advertising
content for our users
Analyze how our Services are used so we can improve them
to engage and retain users
Support our marketing activities
Legal Obligations. We may process your information where we
believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe
it is necessary to protect your vital interests or the vital interests of a
third party, such as situations involving potential threats to the safety
of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e.,
implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating
with next of kin
If we have reasonable grounds to believe an individual has been, is,
or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and
the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or
a province
If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
Business Partners. We may share your information with our
business partners to offer you certain products, services, or
promotions.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-
party social media account details (like your Facebook or X logins). Where
you choose to do this, we will receive certain profile information about you
from your social media provider. The profile information we receive may
vary depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile picture, as well
as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to you on
the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party
social media provider. We recommend that you review their privacy notice
to understand how they collect, use, and share your personal information,
and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this Privacy Notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or other
legal requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion
is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under
18 years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from
our records. If you become aware of any data we may have collected from
children under age 18, please contact us at __________
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some
regions, such as the European Economic Area (EEA), United Kingdom
(UK), Switzerland, and Canada, you have rights that allow you greater
access to and control over your personal information. You may review,
change, or terminate your account at any time, depending on your country,
province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. In certain circumstances, you may
also have the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain
to your Member State data protection authority or UK data protection
authority.
If you are located in Switzerland, you may contact the Federal Data
Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, replying
"STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by
contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may
email us at sarah@vibranthealthmethod.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond to them at this
time.
11. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire,
New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have
the right to request access to and receive details about the personal
information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You may
also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances
by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the
past twelve (12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
address, and account name
YES
B. Personal information
as defined in the
California Customer
Records statute
Name, contact information,
education, employment, employment
history, and financial information
YES
C. Protected
classification
characteristics under
state or federal law
Gender, age, date of birth, race and
ethnicity, national origin, marital
status, and other demographic data
YES
D. Commercial
information
Transaction information, purchase
history, financial details, and payment
information
NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other
similar network activity
Browsing history, search history,
online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
advertisements
NO
G. Geolocation data Device location NO
H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call
recordings created in connection with
our business activities
NO
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a job
with us
NO
J. Education Information Student records and directory
information
NO
K. Inferences drawn
from collected personal
information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics
NO
L. Sensitive personal
Information Health data YES
We only collect sensitive personal information, as defined by applicable
privacy laws or the purposes allowed by law or with your consent. Sensitive
personal information may be used, or disclosed to a service provider or
contractor, for additional, specified purposes. You may have the right to
limit the use or disclosure of your sensitive personal information. We do not
collect or process sensitive personal information for the purpose of inferring
characteristics about you.
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your
inquiries.